Shipping and Returns Policy

Shipping

We currently ship all across the United States.  Orders $50+ qualify for free shipping.  Typically, all purchases ship within 3-5 business days, and delivery is 2-3 business days.

In order to ensure our products are delivered to you in an optimal condition, we are currently only shipping every Monday and Tuesday each week.  This will deter any melting or freezing of product due to prolonged periods in vehicles or warehouses over weekends.

Returns

Due to the fragility of our products, returns are not accepted.  Please note, Fjord and Fable reserves the right to refuse all returns.

In the event that a product arrives damaged, please email service@fjordandfable.com within 7 days of delivery and we will send replacements.  Please provide photos of the damaged items and shipping box, Order Number, and any additional details.

If the product is unavailable, we will issue store credit or refund the amount of the damaged goods.  Refunds will not be available for Gift Cards or Sale Items.